Shaping WEX's AI strategy to deliver agentic customer experiences and scalable innovation across financial ecosystems.
Empowered employees with an agentic financial assistant that supports decision-making, autonomy, and well-being in the workplace.
Empowered employees to make informed benefits choices, improving engagement and reducing HR support costs.
Decreased call center volume and boosted CSAT by deploying virtual agents that resolve routine queries autonomously.
Minimized revenue loss with predictive models that anticipate and mitigate late payment behavior at scale.
Enabled proactive talent retention through machine learning models that surface key drivers of employee turnover.
Delivering seamless digital experiences and AI-first products that redefine mobile connectivity
Enhanced user experience for T-Mobile customers by transforming home internet access into a seamless mobile experience using AR technology.
Launched a scalable suite powering multimodal customer engagement across chat, voice, and mobile platforms.
Accelerating global tax and finance transformation through enterprise-grade AI strategy and delivery.
Modernized enterprise tax operations globally, unlocking efficiency through AI-driven automation and insights.
Enabling frontline productivity with connected tools and data-driven jobsite innovation.
Unified fragmented tools into an intelligent platform, streamlining workflows and improving team productivity.