Showcasing innovative solutions in AI, Machine Learning, and Digital Transformation
Leading AI and Innovation initiatives for business transformation
Finn is WEX's AI Agent available 24×7 for employees. From surfacing insights to managing projects autonomously, Finn anticipates employees' needs and proactively addresses them.
Tools: LangChain, Python, Vertex AI
Impact: ↓ Manual task load by 50%
AI-powered benefits assistance and support platform
Tools: Python, Flask, SQL
Impact: Enhanced benefits administration and support
AI-powered virtual agents helping customers from replacing cards to managing their plan autonomously.
Tools: Dialogflow, Twilio, Vertex AI, UIPath, MCP
Impact: ↓ Call volume by 30%
Predicts late fee payment probability and improves collections.
Tools: XGBoost, Dataiku
Impact: 98% accuracy
Built an AI model to predict and prevent customer attrition
Tools: Python, Pandas, Scikit-learn
Impact: Improved customer retention and loyalty
Developing innovative AI solutions for customer experience
Designed an intuitive app with AR to help users install internet with optimal router placement.
Tools: ARKit, React Native
Impact: ↑ NPS by 25%, ↓ Install issues by 40%
Built a comprehensive AI interface for virtual retail and customer care.
Tools: Dialogflow, Custom NLU
Impact: Unified care experience across retail and digital
Developing AI-powered tax solutions for global enterprises
Suite of AI tools to streamline tax processing for global enterprises.
Tools: Python, NLP, RPA
Impact: ↑ Compliance accuracy, ↓ processing time by 35%
Building innovative B2B product solutions
Built platform for tracking, analytics, and management of industrial tools.
Tools: Angular, IoT SDKs, Azure
Impact: ↑ Equipment visibility, ↓ loss rate by 20%